Our Project
Project Experience
Project Description:
Process managing requests to create, modify and/or merge GEHC accounts in the Universal Customer Master database does not provide the capabilities to efficiently manage the process flow. The request process flow into the UCM Data Stewards is highly manual, making it difficult to manage and track the volume of requests coming from the various business departments, including sales, service delivery, accounts receivable, credit underwriting and other partners throughout the GEHC business. Further, the existing system provides no effective work monitoring and analysis tools further limiting GEHCs ability to respond quickly to account change and addition requests etc. it uses Pega PRPC for Business process management and as Business Rule Engine.
Key Responsibility:
- Involved in application UI design.
- Creating workflows based on the requirements.
- Integrating the application with other interfaces like IDQ, Fuzzy Search, Exact Search and SFDC using WSDL files provided by the Middleware team.
- Developing the application which involved Correspondence rules, SLA rules, activities etc.
- Developing customized portals for different users like Data Steward, Requestor and Queue Boss.
- Resolving the issues raised in QC.
- Work with GE technical teams towards developing technical architecture model
- Develop logical diagram to interpret functional requirements
- Work with interfacing application specialists in relation to application integration strategies
- Participate in requirement validation, analysis, design and implementation
- Interact with Onsite team and understand the detailed requirements
- Understand requirement document based on the discussion with Leads.
- Understand the solutions which were provided by solution architects
- Understand the design and responsible for implementation
- Follow the guardrails of Pega System
- Ensure a quality and efficient delivery of the product
- Working with pega support team for resolve the support requests